وظائف في الـUN مشرف كول سنتر ( Call Center Supervisor )
عنوان الوظيفة : مشرف كول سنتر
تاريخ اعلان عن الوظيفة : 6 / 1 / 2022 م
تاريخ اغلاق التقديم للوظيف : 6 / 1 / 2022 م
مقدم الوظيفه : unjobs.org
مكان العمل : السودان
تفاصيل الوظيفة :
WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles. Selection of staff is made on a competitive basis, and we are committed to promoting diversity & gender balance and encourage qualified female candidates to apply.
Would you like to join WFP Sudan's Programme team and enable the delivery of professional, client-focused programme services? Are you ready to partner with managers to deliver effective programme solutions that will change and save the lives of the most vulnerable people in Sudan? If yes, this opportunity is for you.
At WFP, we are looking for an experienced
Programme Officer (Call Center
Supervisor) to support our Programme team in
Khartoum, Sudan, to be hired on a
Service Contract at
SC8 level.
ABOUT WFP
The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world
STANDARD MINIMUM QUALIFICATIONS
Education: Advanced University degree in social sciences, economics, international relations, mathematical sciences ; or a field relevant to international development or First University Degree with additional years of related work experience and/or trainings/courses.
Experience: At least one year of post-graduate professional experience in the fields of statistical analysis, gender and protection with in-depth knowledge of these areas in humanitarian and development settings, and its linkage with food security and nutrition if holding an advanced degree (Master's degree), or two years of post-graduate experience if holding a first university degree (bachelor's degree). An experience of customer service is a plus.
Language: Fluency in both English and Arabic.
KNOWLEDGE & SKILLS
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- Excellent writing and communication skills in English;
- Well organized with a demonstrated ability to analyse statistical information with excellent database management and reporting skills;
- Strong experience in staff management with effective leadership skill;
- Ability to work under pressure in difficult conditions;
- Consistently approaches work with the energy and a positive, constructive attitude;
- Demonstrated high moral integrity by modelling the UN's values and ethical standards, impartiality and discretion and proven capacity of initiative, discretion and autonomy.
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